Like similar websites, this site collects your personal information in forms and with cookies. We store and use this information in a number of ways, in this notice we will detail that usage.


Data Controller

Heritage Crest Build is the data controller for personal data collected through this website, as defined by the UK GDPR.


Information We May Collect

When you contact us through our website enquiry form we may collect information such as your name, email address, telephone number and details of your project.

By providing us this information you expressly consent to our use of your personal information in accordance with this privacy policy, whether the information was provided via our enquiry form, email or telephone call.


How We Use Data

Information we have stored may be used in the following ways.

  • To keep our customer records accurate by storing information in a database.
  • To inform you of products or services that we offer that are relevant to your enquiry.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To notify you of changes to our products, services or website.

If you do not want us to use your information in any of the ways mentioned above please email us on info@heritagecrestbuild.co.uk so we can remove your information and exclude you from further collection.


Data Storage and Sharing

We do not share any personal data with third parties.

We store your personal information in our website databases on secure servers. This data is stored for 12 months after the termination of your contract.


IP Addresses and Cookies

We may collect information about your computer, including your IP address, browser and operating system. This is statistical data and used to identify browsing patterns, and does not identify any individual.

To help collect this information and to store your website preferences we use cookie files which are stored on your computer.

If you would like to better understand how we use cookies or learn how to remove or block cookies in the future please read our cookie policy.


Your Data Protection Rights:

You have specific rights to your personal information.

  • The right to request from us, as the Data Controller, access to your personal data
  • The right to request rectification of your personal data
  • The right to request erasure of your personal data
  • The right to request a restriction on the processing of your personal data
  • The right to object to the processing of your personal data
  • The right to data portability
  • Your right to withdraw consent where processing is based on consent

Access, Correction & Deletion

You have the right to request information we have stored about you. You can request that we make changes or updates to your information or completely remove it from our databases.

In order to complete your request, we may require you to verify your identity.

Please email any complaints or requests to obtain, update or delete any personal data to info@heritagecrestbuild.co.uk.


Information About us

The website is owned and operated by Heritage Crest Build, Spurling Cannon, Charing, Nr Ashford, Kent TN27.

If you have any questions or comments about this Notice, or if you would like us to update information we have about you or your preferences, please email: info@heritagecrestbuild.co.uk